Transit Time, Handling, and Order Cut-Off Time Domestically
Estimated Transit Time: 5-10 Business Days (Monday to Saturday)
Handling Time: 1-3 Business Days (Monday to Saturday)
Order Cut-Off Time: 5:00 pm (GMT-05:00) Eastern Standard Time (New York)
Delivery Terms
Our product deliveries rely on FedEx, USPS, and local courier services.
Shipping Costs
Shipping Cost: $4.99 (All prices are in USD dollars).
Tax Information: No membership charges or taxes are imposed.
Shipping Time and Cost
Upon successful payment and order confirmation, you’ll receive an estimated delivery time and shipping cost on your order confirmation page. Additionally, an order confirmation message will detail the estimated processing time.
Our warehouse typically requires 1-3 days to process your order. Once shipped, you’ll receive a notification containing the estimated delivery time for each package, along with the tracking number. This estimated delivery time can also be viewed under each package in your order history.
While we aim for timely delivery, please note that external factors such as flight arrangements and weather conditions may affect the actual delivery date. For the latest delivery date, refer to the tracking information.
Change of Address
Once an order is in transit, we cannot modify the delivery address. If an address change is needed, please contact us within 12 hours of placing your order at [email protected].
Multiple Addresses
Shipping to multiple addresses for a single order is not supported. If items need to be delivered to different addresses, please place separate orders. For assistance, contact us at [email protected].
Incorrect Address
If an incorrect address is provided during checkout and the product is returned to us, you will be responsible for the re-shipping costs. Please contact us at [email protected] for further instructions.
Delays
While we strive for timely deliveries, delays may occur. If an order encounters a delay exceeding 11 business days, we will promptly notify you.
Tracking an Order
Upon shipment, your order will be assigned a tracking number, allowing you to monitor its progress until delivery. Track your order on our Order Tracking page.
Parcels Damaged in Transit
If you discover that a package is damaged during transit, we recommend rejecting the delivery if possible and contacting our customer service. If the package is delivered without your presence, reach out to us via email at [email protected] for further guidance.
Please note: External factors like flight schedules and weather conditions may influence the actual delivery date. For the latest updates, refer to the tracking information.
For any questions, email us at [email protected].