Welcome to Selena Clothing Store! We’re committed to ensuring a secure and transparent payment experience for our customers. Please review our Payment Policy to familiarize yourself with our payment processing procedures and what to expect when making a purchase with us.
Security Measures
Your payment security is paramount to us. We employ industry-standard encryption technologies and Secure Sockets Layer (SSL) certificates to protect your payment information during transmission.
Payment Methods
We exclusively accept payments through PayPal. PayPal offers a secure and convenient method for online transactions. When choosing PayPal as your payment method, you’ll be directed to the PayPal website to complete your payment. PayPal accepts various payment methods, including Credit Cards (Visa, MasterCard, Discover, and American Express), Debit Cards, and E-checks (directly from your bank account). Simply proceed to checkout with PayPal after reviewing your items in the shopping cart, where you’ll be guided through the payment process.
Why PayPal?
Payment traceability: Easily monitor your payment status with your PayPal account.
Enhanced security: Your credit card details remain confidential when paying through PayPal, reducing the risk of unauthorized use.
For customers without PayPal: We offer the option to make a one-time payment via credit card. Simply select the credit card payment option at checkout, and you’ll be guided through the secure payment process.
Payment Processing
Transactions are initiated at checkout and authorized upon confirmation of payment details. Orders are processed once payment has been successfully authorized. Transaction fees, if applicable, are clearly displayed during checkout. Currency conversion rates are regularly updated and may fluctuate based on market conditions.
Refunds and Returns
Refunds are typically processed within 3 to 20 business days from the moment we confirm the successful initiation of the refund for eligible items. Returns and exchanges are accepted within 30 days of purchase, subject to certain conditions such as unused and undamaged merchandise. Please refer to our Return & Refund Policy for detailed terms and conditions.
Customer Support
For assistance with payment-related issues or inquiries, our customer support team is available. Contact us at [email protected].
Updates to the Policy
We reserve the right to update our Payment Policy as needed. Any changes will be communicated to customers via email or notification on our website.
Legal Disclaimer
By using our website or services, you agree to abide by the terms outlined in this Payment Policy.
Accessibility
This Payment Policy is easily accessible on our website footer and during the checkout process.
Language and Clarity
We have written our Payment Policy in clear, easy-to-understand language to ensure transparency and understanding.
Publication
Our Payment Policy is now available on our website for your reference. If you have any questions or concerns, please don’t hesitate to contact us.